Terms of Use

SignDesk App (the “App”) and the Website http://www.signdesk.ae (the “Website) is owned and operated by Desk Nine Limited, a Private limited company incorporated under the Abu Dhabi Global Market Registration Authority, having its registered office at Desk D08, 15th Floor, Al Sarab Tower, Abu Dhabi Global Market, Al Maryah Island, Abu Dhabi, United Arab Emirates (hereinafter referred to as “SignDesk”, “DNL”, “We”, “Us”).

SignDesk offers an advanced document workflow solution, which includes features such as Electronic Signature, multi-party signature, and KYC facility, and other such features as opted for by the User (the “Services”).

In these terms, references to “You”, “User” and “Your” shall mean you as an individual or end user, or the legal entity you are representing.

“Service Providers” shall mean independent third-party service providers.

By subscribing to and using any of our Services, you agree that you have read and understood the terms and have thereby consented to be bound by the said terms of use in its entirety. If you do not agree with any of the terms of use, you must refrain from subscribing to our Services.

We reserve the right to update the terms of use mentioned herein and such updated terms of use shall supersede the earlier versions. You are required to keep yourself updated with the changes made therein and your continued usage of the Services after such an update shall be deemed as an acceptance to the updated terms of use. These terms of use along with the SaaS agreement will govern You or the entity that you represent with regard to the use the Services.

  1. Eligibility

    1. The Services provided by Us are only meant and intended for users who are competent to Contract as per the provisions of UAE Civil code and such other applicable laws. You hereby represent that you are eligible to enter into legally binding agreements as per the applicable laws.

    2. If You are representing an organization or any legal entity, You hereby represent that You are authorized to act on behalf of the organization and the acts are binding upon the entity represented by You.

  2. Account Usage and Security

    1. Account shall mean the account created on the Website/App of SignDesk where DNL shall track the Orders placed by You as an individual or an account created as a representative of a legal entity on behalf of such entity.

    2. In order to create a SignDesk account to access the Services, You will need to accept the SaaS Agreement or any other Agreement as mandated by SignDesk from time to time in the Terms of Use and the Privacy Policy- https://www.signdesk.com/privacy-policy. You are required to provide your individual name, name of the organization (if you are representing an organization), a valid phone number, email ID and any other information required for the purpose.

    3. You are solely responsible to:

      • Ensure you provide accurate information.

      • Use your own email address and phone number while registering and while using any services provided.

      • Maintain the confidentiality of the Account credentials.

      • Ensure that You do not share your Account credentials with anyone, unless it's only on a need to know/access basis.

      • Inform Us in case of any unauthorized access to your account or any breach of security.

      • Ensure You logout the session and uninstall the application in case You are changing your device.

      • Ensure You change the password periodically.

    4. SignDesk will not be held liable for any loss or damages that may arise out of your failure to comply with the Terms of Use.

    5. SignDesk reserves the right to revoke access to any such account, if it reasonably believes that a Username/ Password was misused, used for illegal purposes or obtained through providing false information.

    6. SignDesk shall not be held liable with respect to any discrepancy in Services considering the Services are being procured by third-party vendors and the same is being provided to its Customers.

  3. User License

    SignDesk grants a limited, non-exclusive, non-transferable license to use our Services only during the period of Subscription for any legitimate purposes as permitted hereunder and in accordance with the Privacy Policy. You are prohibited from reselling, sub-licensing or sharing your account with any party. If you are a competitor of SignDesk, You are prohibited from accessing the Service, unless you seek an advance approval and written consent from SignDesk. Any violation in this regard would be viewed seriously and would result in the immediate termination of your Account.

  4. Acceptable Use

    1. You hereby agree that you will not use the services/product for any unlawful or illegal purpose, or in any manner that would damage the Application or the Service.

    2. You agree not to use the Services:

      • To abuse, harass or threaten anyone or violate the rights of any individual or legal entity.

      • To upload any virus or code that may cause any damage.

      • To infringe the intellectual property rights of any legal entity or third party.

      • To publish any material that instigates violence, hate or discrimination against anyone.

      • To gather any information unlawfully.

      • If you are a direct competitor to SignDesk or use it to create a similar product.

      • To modify, adapt or reverse engineer any portion of the Service.

  5. Warranty and Disclaimer

    The Services offered by SignDesk through its app and web portal are on an “AS IS” and “AS AVAILABLE” basis. Your access and use of the Services is at your sole discretion and risk. SignDesk makes no additional representations or warranties, whether express or implied and disclaims all implied warranties of accuracy, quality, and legal validity of any transaction or purpose. You shall solely be held liable for any damage arising out of your usage of the Services. SignDesk shall not be liable for any damages arising out of your usage of the Services or any act or omission, failure of performance, error, interruption, unauthorized access etc.

  6. Warranty and Disclaimer

    The Services offered by SignDesk through its app and web portal are on an “AS IS” and “AS AVAILABLE” basis. Your access and use of the Services is at your sole discretion and risk. SignDesk makes no additional representations or warranties, whether express or implied and disclaims all implied warranties of accuracy, quality, and legal validity of any transaction or purpose. You shall solely be held liable for any damage arising out of your usage of the Services. SignDesk shall not be liable for any damages arising out of your usage of the Services or any act or omission, failure of performance, error, interruption, unauthorized access etc.

  7. Termination

    1. SignDesk reserves the right to terminate this Agreement and revoke your access to the App/Website at any time for any reason, with or without cause or in case of violation of any terms listed herein or any misuse from your end.

    2. If You are a registered user and would like to terminate access, You can contact us to terminate the same in accordance with the provision of the SaaS Agreement that You have entered into with SignDesk

  8. Limitation of Liability

    You understand and acknowledge that SignDesk is a disinterested third-party service provider and the access and usage of the Services through the App is your sole decision. In no event shall SignDesk be held liable for any failure, technical issue that may arise out of your usage.

  9. Governing Law and Jurisdiction

    These terms and conditions shall be governed by ADGM Laws and any dispute relating to the same shall be subjected to the courts of ADGM only.

  10. Contact Us

    In case of any suggestions or complaints about the terms and conditions, kindly contact Us at support@signdesk.com.